User Logs

When working with users you can see logs relating to the following events: 

1. Logins
2. Failed Logins
3. Blocked Users
4. Active Sessions

Viewing Login logs

To view these logs, please keep in mind the log Login Logs must be enabled. This isn't available on all plans, please see your plan details to ensure its something available in your tier. 

Once we've verified the log logins is enabled. navigate to Settings > User Settings and Login Logs. 

Common Issues and Feedback with User and Record Logs

1. Missing Information in User Login Logs

If you notice that details like the browser, platform, screen width/height, and IP address are missing from the user login logs, ensure that the Log Host Information setting is enabled. You can do this by navigating to:

• Settings > User Settings
• Enable Log Host Information

This setting ensures that extra login details such as the browser, platform, screen dimensions, and IP address are captured. If this feature is unclear, consider adding a tooltip for clarity.